Are you thinking of buying a new phone but don’t know how to use a Q-link SIM card to the phone?
This is not letting you buy a new phone right away. Then, leave your stress here.
Whether your phone is a Q-link wireless device or you are bringing your own phone (BYOP), you can transfer a Q-link SIM card without any ado.
Before doing so, you need to know some important things because your one wrong step will immediately make your phone incompatible with the Q-link SIM car.
This article contains all the essential information regarding transferring a Q-link SIM card to a new phone.
So, enjoy reading this article and make your new phone worthy of the Q-link SIM Card.
How to check the compatibility of the phone with a Q-link SIM card?
Is your cell phone Q-link wireless? If yes, you don’t need to bother about the compatibility. All Q-link wireless devices are compatible with the Q-link SIM card.
But if you are bringing your own phone and want to check whether you can use a Q-link SIM card or not, you have to check the compatibility of your new phone with the Q-link SIM card.
If you have an iPhone on another network and want to check its compatibility with Q–link SIM card, you should have the device ID first. Just dial #06# to get your iPhone’s IMEI number. Then, follow the following steps:
- Go to the website https://qlinkwireless.com/byop.aspx.
- Enter your phone’s IMEI number in the given box.
- Click on check my phone.
But if you have Android, you will check its compatibility with a Q–link SIM card in the following way.
- Go to the settings of the Android phone.
- Tap on About Phone.
- Then, tap
- Scroll down the screen to get the IMEI number.
- Go to the website https://qlinkwireless.com/byop.aspx.
- Enter the phone’s IMEI number in the specific column.
- Click on check my phone.
What are the BYOP eligibility rules when I transfer a Q-LInk SIM card to a new phone?
Before transferring a Q-link SIM card to a new phone, you have to follow the following eligibility rules:
1. No Pending Balance
Your BYOP phone should not have any financial issues such as pending balance with the previous network provider. It should be free to use with any carrier. Your previous network provider will only allow you to switch to another carrier once you pay the pending bills for your cellphone.
2. No illegal activity
It should never be reported as lost or stolen. Furthermore, your BYOP device should not be found indulged in any kind of illegal or fraudulent activity.
3. A leased phone
If your phone is on lease, it is unacceptable. Therefore, you should not transfer your Q-link SIM card to a leased phone.
4. Locked phone
It should not be locked to the previous network provider. If your phone is locked, you can’t use Q–link the SIM card to your phone. Therefore, contact your network customer care support to unlock your device.
Why is backup important when I transfer Q-link SIM card to new phone?
You should take a backup of your device before transferring the Q-link SIM card to the new phone. Otherwise, you may lose all the contacts, messages, and data when you do the transfer. The backup of not only the device is important but also the Q-link SIM card’s backup is a must. The reason behind this is that your Q-link SIM card stores messages, contacts, and data history. If you are transferring a used Q-link SIM card to a new phone, the chances of losing all these things are higher.
How to transfer a Q-link SIM card to a new phone?
First of all, use an eject tool to take out the SIM card tray and insert a Q-link SIM card. Then, you should perform a Network Reset before moving further.
Let’s understand here how to do the Network Reset of your Android phone:
- Open the start screen of the Android.
- Go to Settings on the phone.
- Scroll down the screen to select the option of Reset or Network Reset Settings.
- Follow the instructions to select the Q-link wireless network.
Let’s understand here how to do the Network Reset of your iPhone:
- Go to the Settings of iPhone.
- Select the option of
- Scroll down the screen and tap the option
- Do the Reset Network Settings.
- Enter your Apple ID password.
After the Network Reset Settings, follow the following steps to activate the Q-link SIM card to your new iPhone and Android phone successfully:
- Go to the Google Play Store or App Store.
- Download My Mobile Account App.
- Log in to the account with the Q-link phone number.
- Make a test call to 305-260-6232.
- Your Q–link SIM is activated on your phone.
How to transfer a Q-link SIM card to a Q-link phone?
For a Q-link phone, you don’t need to install the My Mobile Account App as it is already installed on the Q-link phone. Furthermore, you don’t need to perform network settings.
Follow the following steps to transfer a Q-link SIM card to a Q–link phone:
- Place the Q-link SIM card into the SIM tray of the Q-link new phone.
- Switch on the phone.
- Open the My Mobile Account App.
- Sign in to the account with the Q-link phone number.
- Make a test call to 305-260-6232.
- Your Q–link SIM is activated on your phone.
What should I do if my Q-link SIM card is not activated on the new phone?
In case, your Q-link SIM card is not activated on your new phone, you have to take the following prompt actions:
Via Email:
- Go to the website https://qlinkwireless.com/members/support.aspx.
- Provide your name, phone number, email, and order number in the specific columns.
- Select the topic in the drop-down menu.
- Describe how customer care can help you.
Via Phone:
- Call the Q-link customer care center at 1-855-754–6543.
- Follow their instructions to fix the issue.
Via Letter:
- Write a letter to the Q-link wireless.
- Mention your phone number, Q link enrollment ID, and name.
- Describe the problem precisely.
- Send the letter to this address:
Q Link Wireless
499 E Sheridan St, Ste 200
Dania, Florida 33004
FAQs
Should I apply for a new Q-link SIM card for the new phone?
No, you don’t need to apply for a new Q-link SIM card for the new phone if you already have an old Q-link SIM.
How long should I wait to get approval for the Q-link SIM card activation after making a request?
You have to wait for a maximum of 72 hours to get approval for the Q-link SIM card activation after requesting to activate it.
What happens if my phone is locked to a previous network?
You can’t port out to Q-link wireless unless your phone is unlocked by your network provider.
Conclusion
To sum up, Q-link SIM cards can be used in those phones that are compatible with the Q-link Wireless Network. Therefore, before buying a new device or switching to Q-link, you should check the compatibility of the Q-link device with the network. Follow all the instructions to make the procedure of transfer complete and successful.
